Welcome
The existence of independent retailers is a central requirement
of a of a competitive grocery market: independents are the major
source of retail innovation; they focus on their communities, their
customers and their associates; they are the first to respond to
the constantly changing needs of the diverse marketplaces; they
preserve consumers’ options on product selection, prices,
product quality, service levels, and store formats.
The Center for Supermarket Career Development and Performance Excellence will
enhance the ability of N.G.A. subscribers to better train and educate
their employees and to more effectively meet the needs of the customers
they serve.

-Tom Zaucha, N.G.A.’s President and CEO